Refund policy

Right to Cancel and Return Goods The consumer has the right to notify FIGHTSHOP.SI d.o.o. at info@fightshop.si within 14 days of receiving the goods that they wish to withdraw from the contract without providing any reason.

The consumer must return the goods to the company no later than 14 days after sending the withdrawal notification. The direct cost of returning the goods is borne by the consumer.

The products must be returned undamaged and in unchanged quantity, unless the product was damaged, defective, lost, or reduced in quantity through no fault of the consumer. The consumer is entitled to inspect and test the products to the extent necessary to establish their nature, characteristics, and functioning, as would normally be permitted in a physical store. The consumer is liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

The seller will refund all payments received (including standard delivery costs) no later than 14 days from receiving the withdrawal notice. The seller reserves the right to withhold the refund until the returned goods are received or until proof of return shipment is provided.

Return and Exchange Procedure To ensure a fast return process, please send an email to info@fightshop.si containing:

• Order or invoice number

• Name/SKU of the item you wish to return or exchange

• Preference for a refund or size/product exchange

• Reason for return (optional – helps us improve our service)

• Photo of the item (required only in case of defect, warranty claim, or transport damage)

Upon receiving your message, we will provide full shipping instructions to our warehouse address: FIGHTSHOP.SI d.o.o.

Brnčičeva 13 (1st Floor, Shop NI5)

1231 Ljubljana – Črnuče, Slovenia